Last updated October 20, 2026
This policy explains how Peak Spa & Wellness (“we”, “us”) collects, uses and protects information when you visit peakwellnessspa.com, contact us, or book a service.
Information we collect
- Contact details you give us, such as your name, email, phone number and the service you are interested in.
- Messages you send through our forms, by phone, text or email.
- Website usage data, such as pages visited, device and browser type, collected through cookies and similar tools.
Health information
Please do not send medical details through the website contact form. Health information you provide during intake, consultation or treatment is part of your patient record and is handled under our Notice of Privacy Practices, which we provide at your first visit and on request.
How we use information
- To respond to questions and schedule appointments
- To send appointment reminders and follow-ups
- To send offers and updates if you opt in; you can opt out at any time
- To improve our website and services
Text messages
If you give us your mobile number, we may text you about appointments and, if you agree, promotions. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share mobile numbers for others’ marketing.
Sharing
We do not sell your personal information. We share it only with service providers who help us run our business (such as booking, payment and email tools), when required by law, or with your consent.
Cookies
Our site uses cookies to work properly and to understand how visitors use it. We use Google Analytics to see which pages and buttons people use; it does not receive the names, phone numbers, emails or health details you type into our forms. You can opt out with the Google Analytics opt-out browser add-on. You can block cookies in your browser settings; some features may not work as a result.
Security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Your choices
You can ask us to access, correct or delete your contact information, or stop marketing messages, by contacting us below.
Contact us
Peak Spa & Wellness, 5690 Pembroke Rd, Suite B, West Park, FL 33023 · (754) 888-9099 · info@peakwellnessspa.com